Problems with Your Subscription?

If you are having problems receiving your subscription, or if you want to change the mailing address to which we send your copies of The New Atlantis, you can check or change the status of your subscription online — or you can contact our subscription services department directly.

Checking Your Account Online

To check the status of your account online, you will need to know your seven-digit customer number. This is printed on the mailing labels that arrive with your issues:

Sample subscriber label

Once you know your customer number, click here to access your account information.
 
Contacting New Atlantis Subscriber Services
You can also contact our subscriber services department directly, either by telephone — the toll-free number is (866) 440-6916 — or by mail at this address:
 
The New Atlantis Subscription Services
P.O. Box 3000
Denville, NJ  07834-3000