One of my favorite passages in The Information comes when Gleick describes a series of conferences held, starting in the late 1940s, at the Beekman Hotel in New York. “A host of sciences were coming of age all at once — so-called social sciences, like anthropology and psychology, looking for new mathematical footing; medical offshoots with hybrid names, like neurophysiology; not-quite-sciences like psychoanalysis — and [neurophysiologist Warren] McCullough invited experts in all these fields, as well as mathematics and electrical engineering.” In addition to Claude Shannon, participants included Norbert Wiener, John von Neumann, Margaret Mead, Gregory Bateson, and others.
There’s an interesting moment (p. 248) when Shannon is speaking and just can’t get people to focus on information as such — they keep wanting to get into semantics, meaning. (As I read this I found myself thinking of the way Neal Stephenson distinguishes between semantic and syntactic Faculties of philosophy in his novel Anathem.)
The Information is to some degree about this resistance, this inability that non-Shannon human beings have to see communication solely in terms of information transfer. But Gleick doesn’t address this point as directly as I think he should: he tends instead to allow the confusions and elisions to be present in his narrative. Which is to some degree defensible, since that’s what real life has been like.
But let’s make some distinctions:
That last point I decided to add after reflecting on Walter Benjamin’s great essay “The Storyteller” (PDF here.)